Get in Touch
We're here to answer questions about our services and discuss how we can support your safety objectives. Reach out through any of the channels below.
Our Location
Basin-magpie operates from our Brisbane office, serving gas stations across Queensland and surrounding regions. We're equipped to travel to your site for audits, training, and consultations.
Address:
Level 7, 142 Edward Street
Brisbane QLD 4000
Australia
Working Hours
Our team is available during standard business hours to discuss your needs and schedule services. For urgent safety matters outside these hours, please use our emergency contact protocols outlined in your service agreement.
Office Hours:
Monday to Friday: 8:30 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Email Contact
For general inquiries, service requests, or detailed questions, email remains the most effective way to reach us. We typically respond within one business day.
General Inquiries:
[email protected]
Service Requests:
[email protected]
Support:
[email protected]
What to Expect
Initial Response
We'll acknowledge your inquiry within one business day and schedule a time to discuss your specific needs in detail.
Needs Assessment
During our conversation, we'll gather information about your facility and operations to recommend the most appropriate services.
Clear Proposal
You'll receive a straightforward proposal outlining scope, timeline, and pricing before any work begins.
The information provided on this site is for general guidance purposes only and should not be considered a substitute for professional safety consultation. Results and outcomes may vary depending on facility conditions and implementation. We recommend consulting with qualified safety professionals before making operational changes. Our services are designed to support, not replace, your existing safety protocols.